
Radio RA3 / HomeWorks QSX Sunnata
RRST-W / HRST-W
How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.

No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.


Advertencia: Peligro de descarga eléctrica Podría ocasionar lesiones graves o la muerte. Antes de instalar desconecte la alimentación eléctrica en el disyuntor o el fusible.
Device activation and system support
Sunnata Keypad Is Not Functioning
Listado de causas potenciales y soluciones recomendadas.
¿Hay alguien disponible en Lutron para ayudarme?
Sí. Los especialistas de Lutron están disponibles las 24 horas del día, los 7 días de la semana.
Technical support specialists are available 24/7
If you run into any trouble or have questions on Lutron products, give us a call anytime at 1-844-403-1795
How to Use the Sunnata Keypad
Cómo utilizar su atenuador
How to Change the Button Kit
Garantía
Cada atenuador de Lutron incluye una garantía estándar.