Warranty
As part of Lutron’s commitment to reliability, every Lutron product or system includes comprehensive warranty coverage. A standard warranty is included with the purchase of a product or with the startup of the system; in some cases enhanced system warranties are available.
Note: the information on this page applies to product sold in the USA, Canada, and Caribbean. For warranty information in other markets, please refer to the appropriate region's page: Asia, Europe, Latin America, Middle East.
Multi-year service contracts are also available regardless of whether you’re in or out of the warranty period. These extended coverage options - Technology Support Plans - offer more extensive maintenance coverage and preventative support. Learn more about your extended coverage opportunities.
If Currently Under Warranty
If an issue is discovered, please call 1-800-523-9466 and follow the prompts for Technical Support. The Technical Support Group will begin troubleshooting to diagnose the root cause of the issue.
Additional Warranty Documents
Product | Warranty |
Ariadni / Toggler Aurora Centurion Credenza Dalia Diva Grafik T Luméa Maestro (excluding occupancy / vacancy sensors) Nova Nova T Rotary Skylark Skylark Contour Sunnata | Wallbox Warranty Product Registration |
Maestro occupancy / vacancy sensors Radio Powr Savr occupancy / vacancy sensors PowPak Fixture sensor XactSense Humidity Sensor Switch | Sensors Warranty In-wall Sensor Registration |
Caséta by Lutron | Caséta Warranty Product Registration |
RA2 Select RadioRA 3 HomeWorks | Residential Systems Limited Warranty |
Athena Wireless Node | Athena Wireless Node Warranty |
Athena Vive Quantum myRoom XC | Commercial Systems Warranty Warranty Contact List |
Sivoia QS Triathlon Palladiom shades Serena Alena Contract Roller shades | Shading Solutions Warranty |
Vive Integral Fixture Control | Vive Integral Fixture Control Warranty |
Ketra Lighting Rania Downlight Finire Downlights Lumaris Tape Light | Lighting Systems Warranty |
LED Drivers | Driver Warranty |
Fluorescent Ballasts | Ballast Warranty |