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Triathlon and Serena Battery Roller Shade Design Changes
This article covers design changes to Triathlon and Serena battery roller shades implemented on 11/7/2024 and how to identify new versus old components.
Impacted Products
Serena and Triathlon branded:
- Battery rollers (with and without fascia)
- 12V wired power rollers
- Cordless manual rollers with fascia
Design Changes
The following parts were modified to improve engagement and ensure proper installation:
- Top-Back Cover (Mounting Rail)
- B-Bracket
New Features
The new Shade Bracket and Top-Back Cover are highlighted in the image below:
The below diagram shows how the new features engage:
Frequently Asked Questions
Q: Are the new parts backwards compatible?
A: No. You cannot mix old and new parts.
- A new B-Bracket can not be installed to an old Top-Back Cover due to an interference (note image 3 in the table below).
- An old B-Bracket will not properly engage a new Top-Back Cover (note image 2 in the table below).
Q: Will replacement shades ship with a new Top-Back Cover?
A: Yes. All shades will ship with a new top-back cover with the label shown below. The old shade must be completely removed and all new parts must be used to complete installation.
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