HomeWorks Support

KNOWLEDGE ARTICLE CONTENTS:

Section (1): Alexa's "Hunches" feature.
 
Section (2):  Alexa's "Guard" feature.

Section (3):  Alexa's "Routine" feature
 

SECTION (1):  Alexa's "Hunches" feature.

Step 1

Alexa has features which could automatically turn on/off your lights. Hunches is a feature that will turn on or off Lutron devices if it has a hunch that the end user would like those devices either on or off. To check these settings in the Alexa app navigate to ->More->Settings->Hunches. Tap on the "Settings" icon (gear icon) in top right corner of the screen.




Step 2
Under "Automatic Actions", does it list Lights or Switches? If it does, tap on the Light and then disable the automatic action.



Step 3

Disable the "Automatic Actions".




SECTION (2):  Alexa's "Guard" feature.

Step 1
Guard is more of a security feature which can turn lights on and off to make it seem as if the house is occupied. To check the settings for this feature, Go to the Alexa app->More->Settings->Guard.



Step 2
If Guard is enabled, and is set to "Away" mode you will not be able to disable it in Settings until you tap on "Away" and change to "Home".



Step 3
Once the mode is changed to "Home", then tap on "Settings" (gear icon in the top right of screen).



Step 4
Then select "Away Lighting".



Step 5
If "Away Lighting" is enabled, then disable it.




SECTION (3):  Alexa's "Routine" feature.

Step 1
Routines: Routines is a scheduling feature in the Alexa app which allows users to program lights to turn on/off at a certain time. To check if this is enabled open the Alexa app and navigate to More > Routines.




Step 2
Check if the routine turns off/on the Lutron devices (lights) in the house. Then disable. If multiple users in the household have access to the Alexa app, you will need to check these settings on their phone as well.