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How do I find my Model Number?
Do you have the original packaging?
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If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
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The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
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Caséta is a smart lighting control system that is a great solution for giving any client smart lighting control.
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Can I control smart light bulbs with Caséta Wireless dimmers?
No, Caséta Wireless dimmers are not designed to be used with smart bulbs such as Phillips Hue or GE Link bulbs.
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Do Caséta Wireless dimmers work with dimmable LED and CFL bulbs?
Yes, Caséta Wireless dimmers work with dimmable LEDs and CFLs, as well as incandescent and halogen bulbs. Lutron tests light bulbs for compatibility with our dimmers and maintains a list of compatible bulbs. You can find the list here.
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