Please Read Before Installing
| CAUTION: RISK OF FALLING OBJECTS. Read and follow all instructions for mounting the shade system. Failure to follow these instructions could result in minor to moderate injury. | |
| WARNING: This device is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety. Children must be supervised to ensure that they do not play with the device. |
- Do not allow children to play with device controls. Keep remote controls away from children.
Limited Warranty:
https://assets.lutron.com/Window Systems Warranty.pdf. For a physical copy of warranty information, contact 1.844.403.1795 (Mexico: 1.888.235.2910).
Scroll down and click Accept to view installation information online, or click here to print an install guide. To receive a physical copy of the installation guide call 1.844.403.1795.
Veuillez Lire Avant L’installation
| AVERTISSEMENT : RISQUE DE CHUTE D’OBJETS. Lisez et suivez toutes les instructions pour monter le système de store. Ne pas respecter ces instructions pourrait causer des blessures légères ou modérées. | |
| AAVERTISSEMENT : Risque de piégeage. Cet appareil n’est pas destiné à être utilisé par des personnes (y compris des enfants) ayant des capacités physiques, sensorielles ou mentales réduites, ou un manque d’expérience et de connaissances, à moins qu’elles n’aient reçu une supervision ou des instructions concernant l’utilisation de l’appareil par une personne responsable de leur sécurité. Les enfants doivent être surveillés pour s’assurer qu’ils ne jouent pas avec l’appareil. |
- Ne laissez pas les enfants jouer avec les commandes de l’appareil. Gardez les télécommandes hors de portée des enfants.
Garantie limitée:
https://assets.lutron.com/Window Systems Warranty.pdf. Pour une copie physique des informations sur la garantie, appelez le 1.844.403.1795 (Mexique : 1.888.235.2910).
Défilez vers le bas et cliquez sur Accepter pour afficher les informations d'installation en ligne ou cliquez ici pour imprimer un guide d'installation. Pour obtenir une copie physique du guide d'installation, appelez le 1.844.403.1795 (Mexique : 1.888.235.2910).
Leer Antes De Instalar
| PRECAUCIÓN: RIESGO DE CAÍDA DE OBJETOS. Lea y siga todas las instrucciones de montaje del sistema de persianas. El incumplimiento de estas instrucciones podría provocar lesiones leves a moderadas. | |
| ADVERTENCIA: Este aparato no se destina para utilizarse por personas (incluyendo niños) cuyas capacidades físicas, sensoriales o mentales sean diferentes o estén reducidas, o carezcan de experiencia o conocimiento, a menos que dichas personas reciban una supervisión o capacitación para el funcionamiento del aparato por una persona responsable de su seguridad. Los niños deben supervisarse para asegurar que ellos no empleen los aparatos como juguetes.. |
- No permita que los niños jueguen con los controles del dispositivo. Mantenga los controles remotos fuera del alcance de los niños..
Garantía limitada:
https://assets.lutron.com/Window Systems Warranty.pdf.Para obtener una copia física de la información de la garantía, llame al 1.844.403.1795 (México: 1.888.235.2910).
Desplácese hacia abajo y haga clic en Aceptar para ver la información de instalación en línea o haga clic aquí para imprimir una guía de instalación. Para obtener una copia física de la guía de instalación, llame al 1.844.403.1795 (México: 1.888.235.2910).
Serena Select Roller Shades
How do I find my Model Number?
Do you have the original packaging?
-
If your product came in plastic packaging (a clamshell), you’ll find the model number on the front of the insert card, on the lower left corner. If your product came in a box, you’ll find the model number on the top of the box.
Most model numbers are 12-16 characters and start with a couple letters followed by a dash.
No packaging? No problem!
-
The product number is on a label on the side of the dimmer or switch.*
If you’ve already installed the dimmer/switch, turn off the electricity and then remove the wallplate. Unscrew and remove the wallplate adapter, then unscrew the dimmer/switch and pull it out of the wall until you can see the label.
*Please note: The product number for Ariadni/Toggler dimmers is not on a label. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle.
Prepare for Installation
Learn what tools are required to install your shade.
Shade Installation
Watch a video or read through step-by-step instructions on how to install your shade.
Install or Change the Shade Batteries
How to install or replace the batteries in your shade.
Add a Device to the Lutron App
How to add your shade or a Pico remote to the Lutron App.
Change Shade Limits
How to set shade limits in the Lutron App or with a Pico remote.
Setting Shades on a Schedule
Create a personalized schedule to control your shades.
Pair a Pico (without a Lutron Smart Hub)
Pair a standalone Pico remote to control your shade without a Caseta system.
Customer Service
Need help with your order? Reach out to our Customer Service team.
For help with your order, call us at 855-573-7362
8am-8pm ET Mon-Fri, 9am-6pm ET Saturday
Email Us info@serenashades.com
Technical Support
Technical support specialists are available 24/7 to assist you.
Technical support specialists are available 24/7
If you run into any trouble or have question on Lutron products, give us a call anytime at 1-844-403-1795 or email us at systemsupport@lutron.com
Online Resources
FAQs, product literature, and warranty information.